Frequently Asked Questions
Find here all our answers to the most frequently asked questions about our products, vision, or services. If you do not find your answers, please reach us, check out the contact page !
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Do EV chargers require regular maintenance?
EV chargers require minimal maintenance, often just regular cleaning and occasional inspections.
How much does it cost to charge an EV at home?
The cost varies by region due to different electricity rates, but is generally much cheaper than refueling a gasoline-powered car.
Can I use a standard socket for a Level 2 EV charger?
No, Level 2 chargers require a 240V outlet, different from a standard 120V household outlet.
Are EV chargers waterproof?
Many VE chargers are designed for outdoor use, with ratings such as IP65 or IP66, indicating resistance to dust and water.
Are all EV chargers compatible with all electric cars?
Most EVs in North America use the standard SAE J1772 connector for Level 2 charging, making chargers with this connector widely compatible.
How long does it take to charge a car with a Level 2 charger?
It usually takes between 4 and 10 hours for a full charge, depending on the size of the vehicle's battery and the charger's power output.
What is a Level 2 EV charger?
A Level 2 charger uses 240 volts of electricity to provide a faster charging experience. Most can fully charge an EV battery overnight.
Use and care of products
Do EV chargers require regular maintenance?
EV chargers require minimal maintenance, often just regular cleaning and occasional inspections.
Can I use a standard socket for a Level 2 EV charger?
No, Level 2 chargers require a 240V outlet, different from a standard 120V household outlet.
Are all EV chargers compatible with all electric cars?
Most EVs in North America use the standard SAE J1772 connector for Level 2 charging, making chargers with this connector widely compatible.
How long does it take to charge a car with a Level 2 charger?
It usually takes between 4 and 10 hours for a full charge, depending on the size of the vehicle's battery and the charger's power output.
Can I install an EV charger at home myself?
It is recommended that a certified electrician perform the installation to ensure compliance with electrical codes and safety standards.
We hope you’ve found the answers you were looking for. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to help you every step of the way.